TERMS AND CONDITIONS
You agree to use ViroMasks.com website (the "Website") only for purposes that are permitted by this Terms & Condition and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions. You agree that you will not access or attempt to access the Website other than through the interface that is provided by ViroMasks.com, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of ViroMasks.com. You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose. You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which ViroMasks.com may suffer) of any such breach.
All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of ViroMasks.com or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Viro Masks Chemical Trading LLC. Viro Masks Chemical Trading LLC and its suppliers and licensors expressly reserve all intellectual property rights in all Content.
LEGAL CAPACITY TO MAKE AGREEMENTS AND TRANSACT
All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of ViroMasks.com or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Viro Masks Chemical Trading LLC. ViroMasks.com and its suppliers and licensors expressly reserve all intellectual property rights in all Content.
Base Currency: All fees and prices are shown in currencies where you visit the website from. AED for UAE access; SAR for Saudi access; GBP for UK access and USD for other countries.
Prices: ViroMasks.com prices are subject to modification at any time. Prices may also vary by region. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.
Typographical: Errors ViroMasks.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical or other error, ViroMasks.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other Web sites from ViroMasks.com are provided as resources to customers looking for additional information and/or professional opinion. ViroMasks.com does not assume responsibility for the claims and/or representations made on these or any other Web sites.
All orders may require 24-48 hours processing time before shipping. ViroMasks.com does not process orders during weekends. ViroMasks.com does not guarantee same day shipping. ViroMasks.com does offers International shipping at extra cost at this point in time. Exact delivery times cannot be guaranteed. ViroMasks.com will NOT deal with or provide any services or products to OFAC sanctioned countries in accordance with the law of UAE
Placing An Order
Placing an order can be done from the website ViroMasks.com . Should you place an order from the website, you have to be sure that personal data is correct and updated. ViroMasks.com suggests the Customer to proof-read his/her form several times before validating an order. ViroMasks.com is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. ViroMasks.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ViroMasks.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. ViroMasks.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
ViroMasks.com will keep you informed of your order status via e-mail. All tracking information will be emailed to your ViroMasks.com ID once your order has processed or changed status. You may also acquire your order status and other live updates by logging in to your account on our Web site.
You may request that an order be cancelled provided the order has not already been processed and shipped. Simply fill up the sheet at Contact Us with order reference to Cancel the order.
Multiple shipments/delivery may result in multiple postings to the cardholder's monthly statement.
ViroMasks.com currently offers COD (“Cash on Delivery”) payments, Visa and Mastercard. However, Cash On Delivery option is only applicable within United Arab Emirates. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software. ViroMasks.com or its associated partners and employees cannot be held responsible in such a scenario or circumstance. ViroMasks.com reserves the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. ViroMasks.com also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.
The order form filled out online by the Customer cannot be considered as an invoice. Regardless of the purchase or payment methods, the Customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in ViroMasks.com data base.
ViroMasks.com will take all reasonable precautions to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to information you may provide. If you have any queries or issues regarding security at ViroMasks.com please contact sales@ViroMasks.com.
If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute. In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration ("LCIA"), which rules ("Rules") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Dubai International Financial Centre in Dubai, UAE. The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of ViroMasks.com to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and ViroMasks.com shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.
LIMITATIONS OF LIABILITY
IN ALL CIRCUMSTANCES VIROMASKS’S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. VIROMASKS’S SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. VIROMASKS SHALL NOT BE LIABLE FOR ANY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, EFFICIENCY OF PRODUCT, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT VIROMASKS HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES. If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to ViroMasks.com and ViroMasks.com shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.
This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason. In case of any disputes the law applicable would be based on the UAE Governing Law. ViroMasks.com will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE. United Arab of Emirates is Viro Masks Chemical Trading LLC’s country of domicile. We accept payments online using Visa and MasterCard credit/debit card in AED, SAR, GBP and USD. If "Credit Card Online" is selected as the payment methods then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase.
RETURN AND CANCELLATION
Products can be returned with full refund within 7 days of purchase of item. The return policy will be updated from time to time; keeping in mind of current legal and regulatory requirements of compliance.